At Optim, we understand that we have a responsibility to protect and respect your privacy and look after your data.
Our Privacy Notice, inclusive of our General Terms of Service, explains what personal data we collect, how we use your data, reasons we may need to disclose your data to others and how we store your data securely.
For clarity, Optim may be both data controller and the data processor for your data under certain circumstances.
We must advise that our policy is subject to change, so please check our website on a regular basis for any further changes.
Introduction
Search Optimization Est. (CR 4031199148; hereinafter, "optimservers.com") respects your privacy and is committed to the protection of it. This optimservers.com Privacy Policy (hereinafter, "Privacy Policy") applies to data collected optimservers.com through the majority of its web sites and services.Information Collected via The optimservers.com Website(s)
We may collect information about your visit(s) to our website(s), including the pages you view, the links you click and other actions taken in connection with optimservers.com websites and services. We also collect certain standard information that your web browser sends to every website you visit, such as your IP address, browser type and language, access times and referring web site addresses. We may correlate this information about you with other information that we hold elsewhere.We may, at times, contract out functions pertaining to marketing-related activities that utilise this data. At all times such data is shared, it is divorced from any information that may be used by third parties to determine the identity of the individuals accessing the website.
Collection of Personal Information
In some interactions with optimservers.com, we ask you to provide personal information. Usually, this information is not of a sensitive nature. This personal information may include, based on the type of interaction:Contact optimservers.com via E-Mail,or online Support Desk
In the case of optimservers.com’s Subscribers and former Subscribers, the Subscriber's Name, E-Mail Address, and other information that clients may provide in their course of communication with us. This information can sometimes include the Subscriber's Telephone Number, Mail Address, financial information pertaining to our Subscriber's accounts (such as last four digits of their credit card number, or details regarding invoice payments), and information pertaining to third parties ( e.g. Business Hosting / VPS clients seeking assistance with one of their own subscriber's accounts).Interactions with optimservers.com via the Telephone
In the case of individuals who contact us via telephone, the only personal information always collected is their telephone number. Those wishing to preserve anonymity in their contact of optimservers.com may do so if they contact us for lawful purposes ( e.g. product inquiries), and if they use lawful means to un- identify their telephone number (such as "number blocking"). Our telephone representatives reserve the right, however, to request additional information that is required to ensure quality of service. Our telephone representatives will always request additional information to verify your identity before disclosing any personal information about you.All calls are recorded for quality assurance and training purposes. We will always inform you before recording a call (except if the call is made for unlawful purposes).
Generally
Use of Personal Information
Sharing of Your Personal Information
On occasion, we hire or contract with other companies to provide limited services on our behalf, such as providing customer support, processing transactions, or performing statistical analysis of our services. We may share personal information to provide the aforesaid services. It is assumed that any such companies will maintain the confidentiality of the information and are prohibited from using it for any other purpose.
Security and Storage of Your Personal Information
Although the transfer of information across any media, including the internet, may involve some degree of risk, we carry out the maximal practicable steps possible to maintain the security and integrity of your personal information. This includes, but is not limited to: